Frequently asked questions
What are my payment options?
Full payment is required at time of service.
Full quote is provided prior to all treatments for your peace of mind.
Payment accepted by cash, major credit and debit cards and Afterpay.
Payment via card will have a 0.6% service charge applied. - Cash or Pay ID do not have a fee applied.
A deposit will be taken with your booking to hold your appointment - this is redeemed at the time of your consultation.
In the unlikely event that you have a full consultation and script and decide to postpone treatment, your deposit is redeemed to cover this cost.
What should I do if I have concerns post treatment?
Sally can be contacted at any time (Yes- 24/7) if you begin to have any concerns surrounding your treatment. If you feel as though the situation needs to be dealt with immediately (ie: allergic reaction), attend your local medical clinic or ER.
Who are your scripting doctors?
Cosmetic Nurse Sally works in conjunction with Fresh Clinics. Fresh clinics is a professional partnership where the doctors consult is only a call away. Fresh Clinics is all about straightforward compliance and continuous support.
You can be sure that Sally as a Fresh nurse and partner has expert training, guidance and support. Medicine is supplied from Fresh ;and strictly stored and audited according to State laws.
An annual scripting fee is $25
Post care you will receive an email from Sally and Fresh with full details of your treatment, Sallys contact details, your scripting doctors contact details, aftercare advice and what to expect after your treatment. Another way Sally and Fresh are here to support you during and after your treatment.
I'm unsure what to book, or where to start my skin journey
We understand that with so much information surrounding skin, beauty and aesthetics it can be hard to know what you're after. Book a one on one consultation with Sally, and she can guide you towards treatments and a skincare plan to achieve your skin goals.
Where are you located and where can I park?
Our beautiful clinic is located at 512 Riversdale Rd, Camberwell. A short drive from the Melbourne CBD and easily accessable by public transport. You can find free parking a very short walk from the clinic, on Butler Street.